Careers

Pfannenberg, Inc., a growing Lancaster manufacturer, is looking for talented, hard-working people to join our team. We offer an excellent work environment and competitive compensation and benefits. Please forward a cover letter and resume to HR@pfannenbergusa.com
 

Industrial Alarm/Signaling Product Manager (United States / Canada / Mexico)

Pfannenbergs is in search of a product manager who has experience working with end-users, influencers and key distribution partners to promote and grow its signaling/alarm product line primarily in the US, but also Canada and Mexico.


Responsibilities:
  • Management of signaling/alarm product line in the United States, Canada and Mexico
  • Create and implement a sales plan to support our signaling sales strategy 
  • Competitive analysis and benchmarking to support sales strategies for all new products and existing products. This includes market requirements and trends to develop a local product roadmap. 
  • Identify and support all relevant sales channels 
  • Identify decision-makers and influencers at customer site         
  • Product promotion support including trade shows, product literature development, sales documentation, presentations and product distribution 
  • Responsible for coordination with Sales, Marketing, Applications, Engineering and factory to implement sales plan. 
  • Train and support Pfannenberg Area Sales Managers about selling strategies, products and applications. 
  • Train and support Pfannenberg Reps and Distributors about selling strategies, products and applications. 
  • Identify and setup new electrical distributors 
  • Responsible for product promotion support including trade shows, product literature development and product distribution 
  • Responsible for support of customer projects, quotations and sales presentations. This requires a complete understanding of product specification, pricing and availability. 
  • Continuous review, reporting and forecasting of market and sales figures 
  • Create and use project / customer reference list, success stories, business cases to understand customer applications and service. Use this data to identify similar customers, multiplying the success. 

Qualifications/Requirements:
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering or 5+ years' experience selling or supporting industrial products
  • Industrial sales experience through distribution to end users is preferred
  • Automation Industry and Control System knowledge preferred
  • Previous sales and product management responsibilities
  • Strong customer service, relationship management and the ability to collaborate with a team
  • Strong communication and presentation skills along with strong knowledge of Microsoft Office products. Knowledge of Salesforce or similar CRM also preferred
  • Proven leadership skills to effectively manage and communicate with sales teams across the region
  • Travel is required throughout the US on a regular basis to meet with customers, train sales teams and meet with sales partners. Limited travel to Canada and Mexico may also be needed. Must also be able to travel once per year internationally for training. 
  • Position does not require relocation. Candidate can work remotely from home office.
 

 

Application/Sales Engineer

Understands the needs of our customers and their applications to provide the best solution available. Duties will include product selection, application recommendations and troubleshooting. The applicant will deal directly with customers to provide technical assistance, resolve minor issues or direct the customer to our Service Department. The ideal candidate will have strong written/verbal communication skills, an engineering or technical background and good people skills. Knowledge of thermal dynamics and/or refrigeration a plus but not required. Recent graduates welcome.

Responsibilities:

  • Handle initial phone calls and determine resolution or department responsibility
  • Document incoming calls in CRM system
  • Discuss applications with clients and/or sales team members 
  • Provide pre-sales technical assistance and after-sales support services 

 

Please click here to apply to this position
 


 

Engineering Technician / Designer

Primarily responsible for assisting in the design and development (mechanical and electrical) of industrial heating and cooling systems,  supporting concurrent engineering activities such as design changes and technical documentation creation and assist in resolving production  issues as it pertains to equipment design and layout.

Responsibilities:

  1. Edit / Prepare / Create 3D solid models and 2D mechanical and electrical drawings as directed
  2. Generate bill of materials and technical documentation based upon models / drawings
  3. Understanding of electrical schematics (power and control) and ability to interpret / edit / create
  4. Understanding of manufacturing techniques such as welding, metal fabrication process, and mechanical fastening
  5. Basic understanding of mechanical components such compressors, pumps, and fans
  6. Ability to interpret manufacturers' specifications to insure proper application of products
  7. Ability to uses data management solutions (EPDM or similar) for managing engineering drawing changes and revisions
  8. Support sales, service, project management, and production by executing engineering changes, parts database updates, and documentation revisions
     
 
Key Success Factors:
  1. Able to collaborate and work well in a team environment
  2. Excellent written and verbal communications skills
  3. Strong time and project management skills
  4. Ability to multitask while maintaining company and quality standards
  5. Highly self-motivated and ability to complete tasks in a timely manner
  6. Maintain a customer-focused perspective in all activities to ensure that customer requirements and deadlines are successfully met
     
Education and Work Experience:
  1. Two (2) year AAS Degree in a technical major, preferably in Mechanical or Industrial Technology
  2. Ideally 3+ years' experience in technical role (service, engineering or similar)
  3. Formal CAD training in 3D Solidworks Modeling software and / or 3+ years' experience
  4. Experience with ERP (Navision) and EPDM system a plus
  5. Knowledge of small refrigeration systems a plus

 
Please click here to apply to this position
 

 


 

Customer Care Specialist

We are looking for a full-time Customer Care Specialist for our Service Department.  Responsibilities include: Sales Order Entry and administering prompt, efficient customer service. Must be an enthusiastic team player with excellent interpersonal skills, accuracy, strong phone skills, experience working in a team environment and competent with Word, Excel, Outlook.  

Previous sales experience, HVAC contractor experience, Auto industry experience and/or experience working with Navision a plus.  

Benefits and opportunity for advancement.  

 

Please click here to apply to this position
 

 
 
Material Handler

Multi-faceted ability to pick, pack and pull material for fast passed shipping, receiving and production warehouse.  Must be customer focused with a sense of urgency, good follow through, follow up and prioritization skills. Must be computer literate. Fork lift certification, prior warehouse experience and scanner use a plus.

 Please click here to apply to this position
 

 

 
Assembler

We are looking for an Assembler for our Production Department.  Responsible for the building of air conditioner units and air to water heat exchangers.  This involves:  Metal fabrication, using wiring schematics to assembly electrical boxes/wiring unit, brazing and soldering copper pipes, general assembly techniques, ability to use power tools, lifting up to 50lbs, twisting, bending and reaching, standing for long periods of time, able to work overtime and Saturdays and the ability to work within a team.

Great benefits, paid time off, 401K, day shift.

 Please click here to apply to this position
 

 

 
About Pfannenberg

Pfannenberg is a global manufacturer of products and solutions developed to keep critical plant operations online and personnel safe. 

Our product portfolio includes:

  • Thermal management of enclosure electronics.
  • Liquid cooling with packaged chillers for machinery.
  • Signaling devices for industrial safety and efficiency.

Protecting Man, Machine and the Environment... since 1954.

 

© 2012 Pfannenberg Incorporated | 716.685.6866