At Pfannenberg, we are delighted to learn how satisfied our customers are with our products. When we received an old DTS Cooling Unit back for service after 15 years of use, we could do nothing but offer a full-service repair on the unit!
This DTS Unit was sold by Pfannenberg to an integrator back in 2004. The final customer, a manufacturer of fencing, railing and hardware has been a Pfannenberg customer since 2011 and has always been satisfied with this product. This DTS Cooling unit is used to keep the blow-molding machine cool and operational.
The reason for returning the unit to Pfannenberg was not to upgrade to a newer product, but to perform routine maintenance on the unit. After a full evaluation, our service technician replaced all defective components to get the unit back to full running status, meeting a good refrigeration delta temperature condition. Additionally, preventative measures were taken by replacing fan motors, capacitors and relays, as well as a thorough cleaning of the condenser coil for proper heat dissipation.
This success story demonstrates once again the robustness and service-friendliness of Pfannenberg Thermal Management products. Pfannenberg customers can rely on reliable products and customer service to keep their application and processes up and running, even after 15 years.
Contact us for Preventative Maintenance on your units or recommended spare parts!